Contact Us

Need help? Have questions about historical miniatures or your order? We're here to help.

Get in Touch

Email: [email protected]

Discord: Join our community at Playable Prints Discord

What to Include

For order issues:

• Your order number

• Description of the issue

For creator questions:

• The creator/brand name

• Product name (if applicable)

For technical questions:

• Your printer model and settings (if relevant)

• Description of the problem

Response Times

We operate from the UK (GMT timezone) and aim to respond to all inquiries within 48 hours, Monday to Friday.

Other Ways to Find Help

Documentation: Browse our resources for guides on printing, licensing, and using the platform.

FAQ: Check our FAQ page for answers to common questions about purchasing, downloading, and printing models.

Creator Support: For questions about a specific creator's models or licensing, you can usually find their contact information on their brand page.

We're committed to providing helpful, timely support for the Wargaming3D community.